GHL Relax Corales de Indias em Cartagena das Indias

Brazil, 15/04/2024

Good: Quarto espaçoso e confortável. Cama e banheiros muito bons. Café da manhã bom com opções de comidas locais. Piscinas ótimas, com otima temperatura e um por do sol de frente pro mar incrível.

Bad: não tem ar condicionado em todo o hotel, com o calor que faz na cidade deveria ter em todos os ambientes. no quarto o ar funciona bem

Respuesta del hotel: Respected Mr. Diogo.
Receive a cordial greeting on behalf of the entire human team at the Corales de Indias Hotel.
First of all I would like to express our gratitude for having chosen us as the best accommodation option in the city of Cartagena. We would like to thank you in advance for investing minutes of your time to provide us with your rating for our service. It is very important for us to receive your comments because they motivate us to improve day by day.
We hope to have your presence in the next opportunity. We wish you a happy day.
Cordially,
Mauricio Trejos M.
General manager

, 08/04/2024

Arrumaram um quarto com cheiro de mofo. Tivemos de pedir para mudar. Foi a segunda vez que ocoore comigo. Me parece que eles deixam os quartos ruins para os site de reserva de hotéis

Respuesta del hotel: Respected Mr. Sergio.Receive a cordial greeting on behalf of the entire human team at the Corales de Indias Hotel.First of all I would like to express our gratitude for having chosen us as the best accommodation option in the city of Cartagena. We would like to thank you in advance for investing minutes of your time to provide us with your rating for our service. It is very important for us to receive your comments because they motivate us to improve day by day.We apologize for the inconvenience that occurred during your stay with the damp smell in the room.Our team works daily to offer the best service.Thanks for your attention. We wish you a happy day.Cordially,Mauricio Trejos M.General manager